TruckerLink Terms and Conditions

Effective Date: 7 September 2026

These Terms and Conditions govern your use of TruckerLink, a transport marketplace operated by Daittons (Pty) Ltd, a company registered in South Africa.

By creating an account, accessing the platform or using TruckerLink, you agree to these Terms and Conditions.

1. About TruckerLink

TruckerLink is an online platform that connects clients who need transport with individual truckers and drivers.

TruckerLink allows users to:

• Create client or trucker profiles
• Search for truckers
• View trucker profiles
• Post liads
• Respond to loads 
• Communicate directly with other users
• Leave ratings and reviews

Daittons (Pty) Ltd is not a transport company, freight carrier, broker or employer of the truckers listed on the platform.

TruckerLink provides the technology and marketplace that enables clients and truckers to connect.

2. Trucker Profiles

Trucker profiles may be created by:

• Owner-Drivers who own and drive their trucks; or

• Drivers who drive trucks owned or provided by another person or business.

Truckers are responsible for ensuring that information provided in their profiles is accurate, current and complete.

Truckers must not misrepresent their identity, driving experience, truck, capacity, services, availability or qualifications.

3. Verification

TruckerLink may require truckers to complete verification before receiving or displaying a verified status.

Verification may include identity, contact, driver’s licence, vehicle documentation, references or other appropriate checks.

A Verified Trucker status means that the applicable TruckerLink verification process has been completed. It does not constitute a guarantee that the trucker will perform a particular service or that information provided by the trucker will always remain current.

TruckerLink may suspend or remove verification where information is found to be inaccurate, expired or misleading.

4. Client Responsibilities

Clients must provide accurate information when posting a load.

This includes, where applicable:

• What needs to be transported
• Estimated load or weight
• Pickup location
• Delivery location
• Required date
• Budget or willingness to receive quotations
• Any special transport or handling requirements

Clients must not request transport for unlawful, prohibited or undisclosed goods.

5. Transport Arrangements

TruckerLink does not automatically create a transport contract between a client and a trucker.

Clients and truckers are responsible for discussing and agreeing on:

• Transport requirements
• Pickup and delivery arrangements
• Price
• Payment
• Timing
• Loading and unloading
• Special handling requirements
• Any other conditions applicable to the transport

Users should ensure that all important arrangements are clearly understood before the service begins.

6. Direct Communication

TruckerLink enables clients and truckers to communicate directly.

Users must communicate honestly and respectfully and must not use the platform for harassment, fraud, threats, scams or other unlawful activities.

TruckerLink may review or investigate communications where reasonably necessary to protect users, investigate complaints, prevent fraud or enforce these Terms, subject to applicable law.

7. Payments and Transport Fees

Unless a specific TruckerLink feature states otherwise, TruckerLink does not determine the price of transport services.

The client and trucker are responsible for agreeing on the transport price and payment arrangements.

TruckerLink does not charge commission on a trucker’s agreed transport earnings.

TruckerLink does not ordinarily receive or hold transport payments made directly between clients and truckers unless a specific platform payment feature states otherwise.

8. Trucker Membership

Trucker membership is subject to the applicable membership option selected by the trucker.

TruckerLink currently offers the following membership options:

Founding Member – Lifetime Membership

Founding Members pay a once-off membership fee in exchange for lifetime TruckerLink membership.

The current Founding Member fees are:

Founding Member membership does not require a recurring monthly subscription.

The Founding Member offer is a limited launch offer and may be withdrawn or closed once the available Founding Member places have been allocated.

1-Month Free Trial

Eligible truckers may be offered a 1-month free trial.

The free trial allows the trucker to use the applicable TruckerLink membership features during the trial period without paying the applicable monthly membership fee.

Unless cancelled before the end of the trial period, the free trial may automatically continue as a paid monthly Premium Membership, according to the plan and pricing applicable to the trucker.

The applicable renewal terms and membership fee will be presented to the trucker before or when the free trial is activated.

Premium Monthly Membership

Following the free trial, or where otherwise selected by the trucker, Premium Membership is available on a recurring monthly basis.

Current Premium Membership plans are:

Membership fees are separate from any money earned by a trucker through transport services.

TruckerLink may change membership plans, pricing or membership benefits in the future. Any applicable changes will be communicated or displayed in accordance with applicable law.

9. Membership Cancellation and Renewals

Truckers may cancel their membership in accordance with the TruckerLink Membership Cancellation Policy.

For monthly Premium Memberships, cancellation stops future recurring renewals. Where a membership fee has already been paid, access may continue until the end of the applicable paid membership period unless otherwise stated.

For the 1-month free trial, cancellation before the end of the trial period prevents the trial from converting into the applicable paid monthly membership.

Founding Member membership is a lifetime membership and therefore has no recurring membership renewal.

Membership fees are generally non-refundable once the relevant membership period has started, except where a refund is required by applicable law, a payment was made in error and confirmed by TruckerLink, or TruckerLink otherwise agrees to provide a refund.

10. No Commission on Transport Earnings

TruckerLink does not take a commission from the transport amount agreed between a client and trucker.

If a client and trucker agree on a transport price, the trucker retains the agreed transport earnings, subject to any lawful costs, taxes or other obligations that may apply to the trucker.

11. Ratings and Reviews

Clients may rate and review truckers based on genuine experiences.

Reviews must be honest and must not contain:

• False information
• Threats
• Harassment
• Hate speech
• Personal information that should not be publicly disclosed
• Fraudulent or manipulated ratings

TruckerLink may remove reviews that violate these Terms or applicable platform policies.

12. Truckers’ Legal and Professional Responsibilities

Truckers are responsible for complying with all laws and regulations applicable to their driving and transport activities.

This may include requirements relating to:

• Driver licensing
• Vehicle licensing
• Vehicle roadworthiness
• Insurance
• Load limits
• Road safety
• Dangerous or restricted goods
• Cross-border transport
• Taxes
• Employment or contractor arrangements

TruckerLink does not provide legal, regulatory, tax or transport compliance advice.

13. Prohibited Activities

Users may not use TruckerLink to:

• Commit fraud or scams
• Arrange illegal transport
• Transport prohibited goods
• Create fake accounts
• Impersonate another person
• Provide false verification information
• Harass or threaten another user
• Manipulate ratings or reviews
• Upload unlawful or offensive content
• Circumvent platform security
• Use the platform for any unlawful purpose

14. TruckerLink’s Role and Liability

TruckerLink provides a marketplace and communication platform.

Daittons (Pty) Ltd does not own or operate the trucks listed by truckers and does not employ truckers merely because they use TruckerLink.

TruckerLink does not guarantee:

• That a trucker will accept a request
• That a client will proceed with a request
• The availability of any trucker
• The quality or suitability of a transport service
• The price agreed between users
• The condition of goods transported
• The outcome of an arrangement between users

Users enter into transport arrangements with each other at their own discretion and responsibility.

To the extent permitted by applicable law, TruckerLink and Daittons (Pty) Ltd are not responsible for losses arising from arrangements or disputes between clients and truckers.

Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited under South African law.

15. Account Suspension and Termination

TruckerLink may suspend, restrict or terminate an account where a user:

• Breaches these Terms
• Provides false information
• Fails verification
• Engages in fraudulent or unlawful activity
• Creates a safety risk
• Abuses another user
• Misuses the platform
• Fails to pay applicable membership fees

Where appropriate and legally permitted, TruckerLink may provide the user with an opportunity to resolve the issue before termination.

16. Account Security

Users are responsible for maintaining the confidentiality of their login details and for activities conducted through their accounts.

Users should notify TruckerLink if they believe their account has been accessed without authorisation.

17. Personal Information

Daittons (Pty) Ltd collects and processes personal information in accordance with its Privacy Policy and applicable South African data protection requirements, including POPIA where applicable.

Users should avoid sharing unnecessary sensitive personal information through public profiles, Transport Requests or chat.

18. Intellectual Property

The TruckerLink name, branding, website content, platform design and other materials provided by Daittons (Pty) Ltd are owned by or licensed to Daittons (Pty) Ltd and may not be copied, reproduced or used without permission, except where permitted by law.

Users retain ownership of content they submit but grant Daittons (Pty) Ltd the permissions reasonably necessary to display and operate that content on the platform.

19. Changes to These Terms

Daittons (Pty) Ltd may update these Terms from time to time to reflect changes to the platform, services, legal requirements or business practices.

Updated Terms will be published on the platform with a revised effective date.

Continued use of TruckerLink after an update constitutes acceptance of the updated Terms, subject to applicable law.

20. Governing Law

These Terms are governed by the laws of the Republic of South Africa.

Any disputes will be subject to the jurisdiction of the applicable South African courts, subject to any mandatory rights or dispute-resolution requirements provided by law.

21. Contact

For questions about these Terms, TruckerLink memberships, verification or the platform, please contact TruckerLink through the official contact details provided.

Email: help@truckerlink.co.za

Whatsapp: 075 363 2346

TruckerLink

Operated by Daittons (Pty) Ltd, South Africa.

Connect directly. Transport reliably.